Sales Support Administrator Resume Sample

[Your Name] [Address] [City, State, ZIP Code] [Phone Number] [Email Address]

Objective: The highly organized and detail-oriented professional with a strong background in sales support and customer service. Seeking a challenging position as a Sales Support Administrator to contribute to a dynamic sales team and facilitate smooth sales operations. Committed to providing exceptional administrative support and delivering excellent customer service.

Experience:

Sales Support Administrator | ABC Company | City, State | [Dates]

• Processed sales orders, invoices, and quotations with a high level of accuracy and attention to detail.
• Managed customer inquiries and resolved issues promptly, ensuring customer satisfaction and retention.
• Maintained and updated customer database, ensuring accurate and up-to-date customer information.
• Assisted the sales team with administrative tasks, such as preparing sales reports, presentations, and contracts.
• Collaborated with internal departments to ensure seamless coordination of sales operations.
• Participated in sales meetings and provided administrative support during sales events and trade shows.

Customer Service Representative | XYZ Corporation | City, State | [Dates]

• Interacted with customers via phone and email, addressing inquiries, concerns, and complaints in a professional and timely manner.
• Provided product information, guidance, and assistance to customers, ensuring a positive customer experience.
• Processed customer orders and managed order tracking and fulfillment.
• Handled escalated customer issues, working collaboratively with other departments to resolve complex problems.
• Maintained customer records, ensuring accuracy and confidentiality.

Administrative Assistant | LMN Enterprises | City, State | [Dates]

• Managed calendars, scheduled appointments, and coordinated meetings for multiple executives.
• Prepared and edited correspondence, reports, and presentations.
• Handled office supplies inventory management and procurement.
• Assisted with travel arrangements and expense reporting.
• Provided general administrative support, including filing, document management, and data entry.

Education:

Bachelor of Business Administration | University of [Name] | City, State | [Year]

Skills:

• Strong organizational and multitasking abilities.
• Excellent attention to detail and accuracy in handling sales documentation and data.
• Proficient in CRM software, MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Exceptional communication and interpersonal skills.
• Customer-centric approach and ability to build rapport with clients.
• Problem-solving skills and ability to handle customer inquiries and resolve issues.
• Team player with the ability to collaborate effectively with cross-functional teams.
• Knowledge of sales processes and customer service principles.
• Strong time management and prioritization skills.

References: Available upon request.

Note: Remember to customize the resume sample by replacing [Dates], [City, State], [University Name], and other details with your own relevant information. Additionally, it is recommended to tailor the skills section based on the specific job requirements and to include references only if requested by the employer.