Membership Coordinator Resume Sample

Membership Coordinator Resume Sample Template

Looking for a membership coordinator resume sample? Check out this sample resume for Anya Nolan, a skilled and experienced Membership Coordinator with exceptional customer service and organizational skills. Use this resume as a template to create your own membership coordinator resume and land your dream job!

Name: Anya Nolan

Phone: (555) 555-5555

Address: New Jersey


To obtain a position as a Membership Coordinator where I can utilize my customer service and organizational skills to manage memberships, ensure customer satisfaction, and enhance customer retention.


Bachelor of Science in Business Administration

Rutgers University, New Brunswick, NJ

Graduated May 20XX


  • Excellent communication skills, both written and verbal
  • Excellent organizational and time-management skills
  • Attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Customer service-oriented mindset and problem-solving skills


Membership Coordinator

ABC Nonprofit Organization, Newark, NJ

June 20XX – Present


  • Handle membership inquiries and requests via phone, email, or in-person, ensuring that all issues are resolved promptly and to the customer’s satisfaction
  • Maintain accurate and up-to-date membership databases and reports, ensuring that all member information is correct and complete
  • Plan and promote membership events and initiatives, collaborating with other departments and vendors to ensure their success
  • Work closely with other departments to identify areas for improvement in membership programs and services, suggesting and implementing changes as necessary
  • Collaborate with the Membership Manager to develop and execute membership retention strategies
  • Assist in the development of membership marketing materials and campaigns
  • Provide exceptional customer service to members, ensuring their satisfaction and retention

Customer Service Representative

XYZ Corporation, Trenton, NJ

August 20XX – May 20XX


  • Handled customer inquiries and complaints via phone, email, or in-person, ensuring that all issues were resolved promptly and to the customer’s satisfaction
  • Processed customer orders, returns, and exchanges, and provided product information
  • Maintained accurate customer records and databases
  • Worked collaboratively with other departments to ensure customer satisfaction


Certified Membership Professional, Membership Marketing Institute, 20XX


Available upon request.


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