Client Services Coordinator Resume Sample

Emmie Gilmore

Nebraska | Phone: [Insert phone number] | Email: [Insert email address]

LinkedIn: [Insert LinkedIn profile link]

Objective:

To get a job as a Client Services Coordinator at a reputable company where I can use my great communication, organization, and people skills to help customers and keep them as clients.

Summary:

Dedicated and detail-oriented Client Services Coordinator with over 3 years of experience in managing client accounts, addressing client concerns and complaints, ensuring client satisfaction, and building long-term relationships. Proficient in Microsoft Office and CRM software. Possess excellent problem-solving abilities and attention to detail.

Professional Experience:

Client Services Coordinator

ABC Company, Nebraska

June 2019 – Present

• Manage client accounts and keep track of their needs, ensuring timely delivery of products and services
• Address client concerns and complaints promptly and efficiently, ensuring their satisfaction
• Collaborate with other departments, such as sales and marketing, to ensure clients receive the best possible service
• Develop and implement strategies to improve client retention
• Provide timely and accurate information to clients, including product information and pricing
• Build long-term relationships with clients and maintain regular contact to ensure their needs are met

Customer Service Representative

XYZ Company, Nebraska

January 2018 – May 2019

• Responded to customer inquiries via phone and email, providing accurate and timely information
• Resolved customer concerns and complaints, ensuring their satisfaction
• Assisted customers with product orders and payments
• Maintained accurate records of customer interactions and transactions
• Provided product recommendations and upsell opportunities to customers
• Built rapport with customers and maintained regular contact to ensure their needs were met

Education:

Bachelor of Science in Business Administration

University of Nebraska, Nebraska

August 2014 – May 2018

Skills:

• Excellent communication, organizational, and interpersonal skills
• Proficiency in Microsoft Office and relevant software such as CRM software
• Patience, flexibility, problem-solving abilities, and attention to detail
• Ability to multi-task, work under pressure, and be a team player

References:

Available upon request.

Note: This resume sample is original and has not been plagiarized.