Administrative Associate Resume Sample Template
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[/su_note]Resume Sample: Administrative Associate
Name: Georgia Smith
Phone: (555) 555-5555
Address: 123 Main Street, Anytown, West Virginia 12345
Objective: To obtain a challenging administrative associate position in a reputable organization where my skills and experience can be utilized to contribute to the company’s success.
Education:
- Associate’s degree in Business Administration, Anytown Community College, Anytown, West Virginia, 2017-2019
- High School Diploma, Anytown High School, Anytown, West Virginia, 2017
Skills:
- Proficient in Microsoft Office Suite, including Word, Excel, and Outlook
- Strong organizational and time management skills
- Excellent communication skills, both written and verbal
- Ability to multitask in a fast-paced environment
- Exceptional customer service skills
- Ability to maintain professionalism and confidentiality at all times
Experience:
Administrative Assistant
ABC Company, Anytown, West Virginia
January 2020 – Present
- Manage calendars, schedule appointments and meetings, and coordinate travel arrangements for executives and team members
- Handle incoming phone calls and emails, responding to inquiries promptly and directing calls to appropriate personnel
- Sort and distribute mail, maintain electronic and physical files, and assist with data entry and report preparation
- Provide exceptional customer service to clients and vendors
- Work collaboratively with other employees to meet the company’s goals
- Perform other duties as assigned
Customer Service Representative
XYZ Corporation, Anytown, West Virginia
June 2019 – January 2020
- Responded to customer inquiries via phone and email, ensuring prompt and accurate resolution of issues
- Assisted customers with placing orders, tracking shipments, and processing returns
- Managed customer accounts and maintained accurate records of customer interactions
- Worked collaboratively with other customer service representatives to meet the department’s goals
- Participated in training and development programs to enhance skills and knowledge
Volunteer
Local Hospital, Anytown, West Virginia
2018 – 2019
- Assisted with administrative tasks, including data entry and filing
- Greeted visitors and patients, providing directions and information as needed
- Delivered flowers and gifts to patients, spreading cheer and promoting a positive environment
References: Available upon request.